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Hoarding Psychological Support Service

Compassionate, Collaborative Support

Our NFS Homes Service offers sensitive, non-judgmental support for people affected by hoarding. Using a person-centered approach and techniques based on Cognitive Behavioral Therapy (CBT), we work alongside clients in their homes to address both the practical and emotional challenges of hoarding.
Our aim is to create safe, sustainable homes by building confidence, developing new habits, and empowering clients to take control of their space.

A room overwhelmed with stacks of books piled high on the floor, in cardboard boxes, and on packed bookshelves, indicating a hoarding situation.

We also work with landlords and housing providers, offering expert intervention that reduces clutter, addresses underlying causes, and helps tenants maintain change. This approach not only creates safer, healthier homes but also reduces the likelihood of recurring issues.

Support for Landlords, Housing Providers and Adult Social Care Departments

How It Works

01

Assessment

We meet in a safe place where you feel comfortable discussing your goals. If a landlord is involved, their needs are also considered.
02

Planning

A home visit is arranged to identify priority areas and agree on realistic, achievable goals.
03

Action

Together we begin small, manageable tasks, always at your pace. We listen, support, and encourage you to stay in control.
04

Peer Support

Peer support groups are optional monthly groups for clients, designed to support change, problem solve and reduce isolation.

Client Testimonials

The hoarding practitioner was a lovely lady with lots of good ideas for how to organise things and improve my living conditions.

Anonymous Client

This service has been invaluable to me, and I have enjoyed the visits.

Anonymous Client

The monthly Peer Support group was really helpful — a chance to chat with others, share tips, and get advice.

Anonymous Client

I wish to thank you for your kindness, patience, and understanding of my feelings at all times.

Anonymous Client

Contact us

to find out how we can support individuals or work with landlords to create sustainable, clutter-free homes.

info@nfsmediation.co.uk

Unit 11, Basepoint Business Centre, Andersons Road, Southampton, SO14 5FE

023 8033 1456

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