INDEPENDENT  IMPARTIAL  SUCCESSFUL

At NFS Mediation we pride ourselves on seeking the highest standards for our work and placing quality at the heart of all we do.

We ensure quality by:

• Ongoing training and supervision of all our staff and volunteers (May 2009 we became an OCN recognised centre).

• All mediators trained and qualified to nationally recognised   level 3 OCN.

• Constantly reviewing and improving our practice.

• By professional monitoring of our service delivery.

• Having realistic aims.

• Having effective evaluation systems.

• Doing what we say we can do.

• Being easy to do business with.

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