Chief Executive: Stuart Sillett

A leading authority in this country on mediation assessment, Stuart has been with NFS for over 10 years. He has contributed significantly in the innovation and successful development of ground breaking mediation models that make conflict management an essential ingredient of the Anti-Social Behaviour policies of local authorities, housing and other statutory agencies. With a substantial case work and management experience behind him, Stuart has played a primary role in turning NFS Mediation in to one of the country’s most innovative and successful community mediation services.

Stuart has 23 years restorative justice practitioner experience, gained through working with the Hampshire Probation Service and various statutory and voluntary bodies.

In particular, Stuart has worked extensively in the fields of housing management; mental health; substance misuse and public protection. He has served regularly on multi-agency public protection agreement panels and worked intensively with serious and potentially dangerous offenders.

Services Manager: Sue Barber

Instrumental in working with Stuart Sillett to drive NFS forward for the future, Sue’s role as Services Manager means she is continuing to work as an Assessment officer and Restorative Justice lead, but also works with Stuart on a management basis. Previously she worked in Housing with Bournemouth City Council’s Supporting People. She is a qualified mediator with a BSc in Psychology; Sue has worked with over 1000 households since joining NFS and is an active restorative justice practitioner.

Sue has also previously worked as a panel member for the Wessex Youth Offending Team working under the principles of restorative justice, as well as an Appropriate Adult for the National Children’s Home (NCH). She has also been part of an innovative published research project which was about the affects Anti-social behaviour orders have on young people and their families.

Office Manager: Helen Abrahams

Based in our Basingstoke office, Helen is our Office Manager and an assessment officer who covers north and south east Hampshire.  Very experienced within the mediation and assessment ASB field, Helen has delivered many hundreds of cases for NFSM. Helen is also part of the Restorative Justice team.

Helen’s history includes extensive work in the field of supporting young people and dealing with threats of homelessness, health and substances misuse issues.  Helen has an developing interest in NFSM new services and is steering our new HOMES Hoarding Service as well as assisting in launching a new NFSM intergenerational service.

Assessment Officer: Katie Cook

Katie is an assessment officer having worked with over 750 households in her role at NFS Mediation. Katie is also a trained mediator.

CiPD DipM qualified; Katie brings work experience from a housing association and with the Police, as well as many years marketing products in the IT marketing place. Qualified for over 15 years she uses her knowledge and experiences to empower her in her role at NFS Mediation.

Assessment Officer: Jessica Mitchell

Jessica joined the team in January 2019 as an assessment officer. Jessica has recently completed a mediation skills course and RJ facilitation training.

Jessica brings with her, experience in customer service, retail and a wealth of local knowledge. Jessica also has a vast amount of experience in the field of Autism. Alongside Jessica’s work with NFS, she is also working towards a degree in Law.

Finance Coordinator: Janet Teather

Responsible for the day to day financial management of the organisation for over 10 years, Janet has brought much accountancy knowledge and skills to the organisation. As well as being Sage trained Janet is an experienced administrator with a strong background in special needs education. A fully trained mediator she has carried out many mediations and assessments for the service.

Mediation Systems Co-ordinator: Sarah Dodd

Responsible for the administration of the mediation service, Sarah co-ordinates all the mediation referrals working with many outside organisation. She is instrumental in organising our many qualified mediators and ensuring that the workshops that are provided quarterly are designed to maximum benefit of the mediators to assist in developing their mediation skills. Sarah also coordinates our training programmed liaising with our attendees and trainers. With strong administrative background gained from a varied and challenging work back ground. Qualified as a mediator & RJ practitioner Sarah has carried out mediations and assessments for the service and has over 10 years’ service with NFS Mediation.

Finance Administrative Assistant: Sarah Budd

Responsible for assisting all our financial and administrative systems, Sarah has significant experience in the financial and care sectors.  Sage trained and Association of accounting technicians (AAT) accredited and qualified in Business Administration, Sarah contributes enormously to the day to day running of both our Southampton and Basingstoke offices. Sarah is also a trained RJ practitioner.