INDEPENDENT  IMPARTIAL  SUCCESSFUL

Mediation skills – Following the Dispute Resolution Review (DRR) of the Employment Act on 6^th April 2009, the law now states that employers and employees should always try to resolve problems at the earliest possible opportunity and with the least formality. Mediation is an effective tool to restore working relationships and resolve conflict.
 

Learn how to take on the role of a mediator. It’s not about what, or who is right or wrong, but helping others to break the cycle of hostility and accusations, allowing people to take responsibility for their own decisions and focus on the future and not the past.

Open College Network Qualification - Level 3  Accredited                              

            
March  2012         6th & 7th, 13th & 14th, 20th & 21st    10am-4pm

May      2012         9th & 10th, 16th & 17th, 23rd & 24th

July      2012         3rd & 4th, 10th & 11th, 17th & 18th

Further dates to be added in 2012.  

Click Here For comments on previous courses held

 Training will provide the skills to enable attendees to use mediation within the workplace, home or community. It will include:
- Enhance existing listening and communication skills
- Give greater understanding of the process of conflict and its resolution
- Look at different ways conflict can be resolved
- Provide positive skills to deal with conflicts more easily
- Assertive communication
- Learn the mediation process (Download for further details about the course)          

Cost* & Booking

The cost for the course is £500 + VAT for commercial applicants and £300 + VAT for private individuals. It includes registration with the Open College Network, assessment and moderation, all materials, and refreshments.  In order to reserve your place, please complete and return the registration/booking form by post, fax or email. Early booking is advised, as places are strictly limited. Please note that we reserve the right to cancel the course if there is insufficient demand.

*20% discount applies to applicants who are accepted for voluntary work with NFS Mediation.

Modules

Our courses are broken down into 3 modules of two days each. These three modules need to all be fully completed in order to obtain the qualification. However, these 3 modules can be taken at any time within a 12 month period. Full payment must be received in advance of attending the first module.

Venue: Central Southampton
NFS Mediation contracts to provide the training as described, and to include as part of this provision all course materials, assessments, moderation, and registration with the Open College Network.  Support by e-mail is also provided at no extra cost for learners completing their learning records.